POLICY

At Amans we strive to provide excellent customer service to make your dining experience a memorable one.

In order for us to achieve our goal we have set a few policies in place to ensure the service we provide is second to none.​

CHILDREN

While Amans is a family friendly restaurant, at the request of our guests, we would like to kindly ask parents/guardians with children on the premises to supervise them at all times for their own safety and for the comfort of other restaurant users. 

DINERS

We at Amans aim to go that extra mile to meet our customer needs and ensure they achieve the best possible service; however, we operate on a one bill per table policy. 

Whilst we aim to accommodate our customer requests, we are unable to guarantee access to certain sections of the restaurants. 

DRESS CODE

Smart casual.

RESERVATIONS

To ensure that we can accommodate other customers, we require a deposit to secure bookings of a party consisting of 9 or more people. Deposit £5 per person required. Deposit are paid online using the payment link that can be found on the navigation banner above. 

Changes to reservations can be made 24 hours before the booking time.

Deposit receipts must be produced at the time of payment of final bill. Deposits paid by card are non-refundable but deducted from the total bill.

Amans operates on a one bill per table policy. Separate card payments can be taken at the table, but payment  and bill will only be taken away from the table when full payment has been made. Staff at Amans will not take responsibility to work out individual customer bill, our bills are itemised to enable customers to do so themselves. Full payment of the bill will be the responsibility of the person making the reservation.

Drinks payment can be made separately at the bar. Minimum £5 spend is required to make card payments. Customers will be required to order the drinks at the bar and pay once order has been placed. Drinks will be delivered to customer table unless customer states otherwise.

ACCESS FOR WHEELCHAIRS AND PRAMS

We have enough space to allow wheelchairs and prams to be parked next to a number of tables; however, we would request guests to reserve a table stating your requirements to ensure availability.

PETS

Only Guide Dogs welcome.

PREMISES USAGE

Facilities on our premises are strictly for the usage of patrons of Amans only.  No smoking within the premises.